application specialist

kasper kjærgaard, randstad danmark
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københavn/frb., hovedstaden


Kasper Kjærgaard


Are you looking for a meaningful job where you can make a difference? Join CSAM on their journey to develop smart, effective solutions that help our customers to treat patients and save lives!

On behalf of our client CSAM in Copenhagen, we are looking for an experienced Application Specialist who will be working closely with one of their main health care systems, CSAM ProSang.

CSAM ProSang is an advanced Laboratory Information Management System (LIMS) that simplifies the entire management of blood, cells, and tissues – from donation to transfusion or transplantation. It is used in five countries, at more than 180 blood centers in 26 healthcare regions.

CSAM is the leading provider of niche eHealth solutions in the Nordics. Our product portfolio includes specialised software solutions in connected healthcare, medical imaging, women and children’s health, emergency and acute care, medication management, and laboratory information management systems.


- Bachelor's Degree in appropriate field of study or equivalent work experience
- 5+ years’ experience from transfusion medicine and high degree of interest for clinical immunology, transplantation, and tissue establishment
- Experience with CSAM ProSang as a clinical user or super user
- Experience coaching and educating project teams to strengthen team members’ capabilities and skill sets.
- Strong customer-facing and internal communication skills
- Strong written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Flexible and able to handle none planned tasks


- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Perform training of customer resources and super users
- Assist customer during test and verification of the system
- System validation together with new upgrades or installations
- Dialogue and specification with customer related to new functionality, and configuration of the system
- Meet with customers to take detailed ordering briefs and clarify specific requirements
- Some travel to on-site customer visits in the Nordics
- Report and escalate to management as needed
- Use and continually develop leadership skills
- Perform other related duties as assigned

About CSAM

Caring for Life – this is what inspires the people of CSAM each and every day. Our diverse portfolio of software solutions enables healthcare providers to access relevant clinical information at the point of care, so they can provide the highest quality care to patients.

CSAM focuses on continually strengthening its products for customers and users so they can provide better health outcomes for their patients. At the same time, we want to create a great place to work for our employees and serve as a responsible business within the global community.

CSAM is a dynamic and agile organisation in constant development. As part of our talented team, you would have the opportunity to work on market-leading software solutions, impact the health of patients across the Nordics and other parts of Europe, and be part of a fast-growing company with colleagues around the world.

About Randstad

Randstad is part of the international Randstad Group, which is the world's largest provider of HR solutions. Every day, Randstad finds jobs for more than 620,000 people worldwide. We maintain offices in 39 countries and are represented in Europe, North and South America and Asia.

With five branches spread across the country, we are among Denmark's leading recruitment agency.