dutch-speaking account manager

mie larsen, randstad danmark
ansøg nu


aarhus og omegn, midtjylland
kontor & økonomi


Mie Larsen


On behalf of Novasol, Randstad is looking for a Dutch-speaking Account Manager for a permanent position in Aarhus. You will be an important part of the team that provides service and guidance to holiday homeowners in Denmark, Norway, Sweden and the Netherlands.

About Novasol

Novasol offers 50,000 carefully selected holiday homes across Europe. With over 53 years of experience in this market, they know all there is to know about holiday home rentals.

The vacation rental market has been growing strongly over the last few years, with people looking for the space, flexibility and uniqueness a vacation home can provide. The current global pandemic has only served to strengthen that trend. The summer of 2020 as well as 2021 saw an unprecedented demand, and this trend is not slowing down.


You will be part of the Retention subdivision, whose purpose is to ensure the maintenance and development of the cooperation with the holiday home owners. Here, your primary responsibilities will be:
•Outgoing calls to current customers
•Daily dialogue and negotiations with holiday home owners
•Sales work in the form of additional sales and customer retention
•CRM registration
•Ad hoc administrative tasks
•And much more…

It is the owners of the holiday homes, who create the framework for the perfect holiday, which is why the Retention team's most important task is to ensure that the homeowners receive an attentive and professional service. The team's function is to ensure that homeowners get a good customer experience every time they are in contact with the team by phone or email.

Your profile

We imagine that you have experience from a customer service role, sales assistant function, a call center or similar job, where providing good service is a requirement. In addition, you have the following competencies:
•You enjoy having dialogue with people over the phone
•You can handle many types of inquiries and maintain an overview
•You have natural sales and negotiation skills
•You are good at listening
•You are a team player with the ability to build and maintain relationships
•You are motivated by your own as well as the team's performance in a KPI-driven environment
•You have native-level Dutch language skills (essential)
•You have basic oral and written communication skills in English
•In addition, it is an advantage if you have experience using Salesforce or other similar CRM software.

Novasol offers

At Novasol, you become part of a team of ambitious, skilled and committed colleagues who create results and stand up for each other. At the same time, you become part of a dynamic organization with plenty of opportunities to develop, both nationally and internationally.

This is a full-time position with working hours Monday to Friday from 8 AM – 4 PM. In addition, there is an attractive pension scheme as well as health insurance, lunch scheme, gym, discounts on renting holiday homes in Europe and a number of other attractive staff benefits.

Application and contact

If you are interested in this job position, you can apply directly on our website by clicking “Ansøg nu”. If you have any questions regarding this job position, please contact Consultant Mie Larsen on tel. +45 29293124.

We look forward to hearing from you

About Randstad

Randstad DK is part of the international Randstad Group, which is the global leader in HR services. With more than 4,700 offices in 38 countries, we are providing work to more than 650,000 people every day.

In Denmark, we are among the leading temp and recruitment agencies with branches in Copenhagen, Aarhus, Aalborg and Kolding. A position we have achieved due to our expertise in matching qualified candidates with the right job opportunities.