field service engineer

mille maegaard-fast, randstad danmark
ansøg nu


københavn/frb., hovedstaden
ingeniør & teknik


Mille Maegaard-Fast
+45 92 92 08 53


Are you an excellent troubleshooter and interested in a customer-facing role? Would you like to be part of an organization that is committed to improving patient lives worldwide through education, collaboration and innovation?

Then you are just the person to become a Field Service Engineer at the Binding Site, part of Thermo Fisher Scientific.

If you dream about making a difference for patients and see yourself as an extroverted, customer-oriented Field Service Engineer with laboratory experience, then you have the unique opportunity to become a member of the global community of Field Service Engineers across The Binding Site, part of Thermo Fisher Scientific.

areas of responsibility

You will provide engineering support in relation to the installation, service, and repair of analysers at customer sites across the Nordic countries. You will be working with on-site repair and/or replacement of any faulty components (hardware/software/configuration/LIS) to restore functionality of the analyzer within the agreed timescales. All this in order to offer a first-time fix solution to the customers.

In addition, you will be responsible for:

- Undertaking analyser preventive maintenance services
- Providing technical support by phone or email to answer enquiries
- Providing technical documentation when requested by customers
- Properly reporting the service activity through the integrated management system
- Keeping control of the stock of spare parts and performing stock counts
- Attending national and international training courses

The position is based in Denmark, and you will be working remotely from home, 2-3 days per week visiting customers across the Nordic region sometimes with short notice. You will have a close collaboration with the Application Specialist in Denmark and join an enthusiastic and supportive Nordic team that values open communication and supporting each other.

qualifications and experience

- You have a degree within Electronics, Mechanical Engineering or Chemistry
- You have 2-3 years’ experience from a similar role as a Field Service Engineer or a similar supporting role within clinical laboratory instruments
- You have experience in the medical and/or laboratory industry
- You are flexible when it comes to travel activities and can travel on short notice
- You have a good level of English, both written and spoken, and one of the Nordic Languages as your native tongue

As a person, you are outgoing, open-minded, and emphatic, and you always have this in mind when you strive to deliver good customer service. You are a team player and thrive in an entrepreneurial environment and can adapt to changes on the growth journey of the Binding Site across the Nordic region.

apply and contact information

Apply for the position by clicking "apply now". We review the applications received and conduct interviews on an ongoing basis. Randstad is responsible for the recruitment process on behalf of The Binding Site, part of Thermo Fisher Scientific. We will process your application confidentially, and it will only be shared with your prior consent. If you have any further questions about the position, feel free to contact Consultant Mille Maegaard-Fast on +45 92 92 08 53 or Sourcing Partner Camilla Hansen on +45 48 80 74 85.

join a diverse workforce at the binding site, part of thermo fisher scientific

Founded in 1986 by a group of former researchers based at the University of Birmingham, Binding Site is today recognised as a market leader in the development of products for the investigation of a range of disorders involving immunodeficiency.

The Company is built on the success of its people and values them as its key asset. Integral to Binding Site is creating a diverse and inclusive culture which welcomes and creates diversity of thought, action, and innovation where all 1,200 colleagues can truly thrive. Support and continuous education are reinforced through partnerships with organizations such as Stonewall.

With a strong focus on building a sustainable future for its workforce and local communities, Binding Site has high aspirations for continuous improvement and ensuring their people contribute to their future vision. In addition, Binding Site has recently been recognised at the 2021 Birmingham Post Business Awards, winning both “Company of the Year” and “International Trade and Export” Awards.

Working at Binding Site means being part of a global, award-winning community that delivers innovative solutions with shared ideas and a collective dedication to improving patient lives, worldwide.

about randstad

At Randstad, we support people and organizations in realizing their true potential. We do this by combining the power of today’s technology with our passion for people. We call it Human Forward.
Randstad DK is part of the international Randstad Group, which is the global leader in HR services. With more than 4,700 offices in 38 countries, we are providing work to more than 650,000 people every day.
In Denmark, we are among the leading temp and recruitment agencies with branches in Copenhagen, Aarhus, Aalborg and Kolding. A position we have achieved due to our expertise in matching qualified candidates with the right job opportunities.