skype for business it-konsulent

annette hjordt-nielsen, randstad danmark
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aarhus og omegn, midtjylland


Annette Hjordt-Nielsen


Randstand is looking for a Skype for Business consultant to support a professional service operational team in installing new services - maintaining 24/7 service and supporting customers.

#Job description, tasks

The Skype for Business consultant will be responsible for:

• You will be level 3 engineer and work close in a team.
• You will troubleshoot and identify errors and ensure knowledge database to support level 1 & 2 to secure fast incident handling.
• You will work with our SO teams from office and home – sometimes onsite with customer to secure the best customer service and experience.
• Follow up on incidents/service requests with some of the largest customers in DK and other countries.
• Installing new customer solutions.
• Migrating customers to Teams.
• Installing / implementing Office 365 + Gateways and more.
• Help maintain Profit & Loss picture for team.


• Enterprise level technical experince with design, configuration, migration and implementing office 365, SFB, Teams, Exchange Online, SQL, Sharepoint and other office 365 products.
• Strong knowledge in voice products like gateways and traditional telephony.
• Excellent troubleshooting skills, structured approach to work.
• Goal orientated, professional attitude.
• Must be able to work independently but also a teamplayer to work close with our 24/7 team.
• Great English/Danish verbal and written skills.
• Position is based in Aarhus but travel to Copenhagen or other locations may be required when relevant.
• Experince in pre-sales roles would be preffered.

#Bene?cial skills

• ITIL Certified is an advantage
• Service Now experience is an advantage

#Application and contact

If the job has caught your attention, please send your application through this page. interviews will be held on an ongoing basis and we therefore advice to send your application as soon as possible.

Randstad is partner of the international Randstad Group, which is currently the largest supplier of HR solutions in the world. Every day, Randstad provides work for more than 500.000 individuals across the world and by 2030 we aim to touch the working life of 500 million people across the world. Randstad continue to adhere to and live by our core values, which were established in the earlier days of the company. We aim to serve, to trust, to know and furthermore we strive for perfection while simultaneously promote the interests of all parties involved.