french speaking service coordinator.

On behalf of our client, Randstad is looking for a Service Coordinator for their "One Europe Service" team. You will join an international department where your primary focus will be supporting the French market from the company's office in Ballerup.

about the role

Our client is a world-leading Danish company specializing in equipment and consumables for material analysis. The company provides solutions to researchers and businesses for examining the composition and behavior of materials such as metals, ceramics, and plastics.

As a Service Coordinator, you play a central role in ensuring smooth operations for both customers and technicians in France. Your task is to ensure that service visits and repairs are planned optimally, so customers receive the help they need on time. You will become part of a professional team that values collaboration and supports each other across European borders.

Your primary responsibilities include:
• Planning and coordinating service visits for Field Service Engineers in France
• Daily contact with technicians and customers via phone and email
• Coordination with international colleagues across Europe
• Creating service orders and contracts in the ERP system
• Coordinating spare parts and handling invoicing
• Ensuring that the customer database and documentation are always up to date

about you

We are looking for a profile who is outgoing and enjoys communicating with many different people. You thrive in a fast-paced environment where you manage to maintain an overview and a keen eye for detail. You are a dedicated team player who takes responsibility for your tasks and contributes to the overall success of the team through a solution-oriented attitude.

Furthermore, we expect that you:
• Speak and write French at a native level or equivalent
• Are fluent in English, as it is the primary corporate language
• Have experience with coordination, customer service, or administrative support
• Are a proficient user of MS Office and pick up new IT systems easily
• Possess strong cultural understanding and can navigate an international setting
• Are organized and take pride in delivering high-quality work

job details

• An exciting position in a solid Danish company with a strong global presence
• A strong social community with events and activities
• Flexible working hours (start time between 06:30 and 09:00) and the option of 1 day of working from home per week
• A competitive salary package and good employee benefits
• Lunch scheme

application and contact

If the position has caught your interest, please apply with your CV through this site. All applications will be treated with confidentiality. We will be conducting interviews on an ongoing basis and aim to fill the position as soon as possible. We therefore encourage you to apply as soon as possible. We look forward to hearing from you.

For further information regarding this position, please contact consultant Juliane Frandsen on e-mail juliane.frandsen@randstad.dk. All inquiries will be handled confidentially.

about randstad

Randstad is the world’s largest talent company and a partner of choice to clients. As a Partner for Talent, we are committed to providing equitable opportunities to people from all backgrounds and helping them remain relevant in the rapidly changing world of work.

We have a deep understanding of the labour market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. We support people to realise their true potential throughout their entire working life. This is what we do and what motivates us every day.

Randstad DK is part of the international Randstad Group. Every day, we help more than 600,000 people around the world find jobs. We specialise in finding, attracting, and retaining skilled talent to power businesses at speed and at scale. Randstad DK is a leader in this field, with offices in Copenhagen, Aarhus, Aalborg, and Kolding.