data protection notice.

about randstad

Randstad A/S, (CVR number 25 05 05 41) having office at Vester Farimagsgade 7, 2, 1606 København V, (hereinafter referred to as: ’we’, ‘us’ or ‘Randstad Denmark’), will process your personal data in accordance with this data protection notice (such personal data sometimes also referred to as “information”). Except as otherwise set out below, Randstad Denmark is the controller of the personal data (‘controller’ within the meaning of the Personal Data Act). 

For the efficient operation and management of our business, Randstad Group Companies may in certain instances jointly define the purposes and means of Processing Personal Data (joint controllers). Examples of processing activities where Randstad Group companies jointly process personal data are those related to managing our Misconduct Reporting Procedure and Sanctions checks, which we do jointly with Randstad N.V. Please contact us (see the section “Contact us” below) if you want to know more about these jointly-controlled processing activities or would like to receive a summary of the joint controllers’ roles and responsibilities and/or exercise your data protection rights regarding any jointly-controlled processing of your personal data.

website visitor

We collect and process your personal data:  

• To manage the website and for system administration purposes (e.g. also for diagnosing technical problems, analyse the traffic to our ): 
• For web analytics, in order to optimize the user experience (analyzing the way our pages are visited, analyzing trends, observe and measure how our visitors engage with our website) and the quality of the content provided to you (e.g. job posting): 
• If you choose to download our reports or white papers or to subscribe to news, events and alerts, fill in webforms, we will use the information you provide us to send you the content requested, to communicate with you (including, where you agree, to send you related information that might be of interest to you) and to improve our marketing and communication strategy: 
• For managing specific inquiries: 
• Cooperating with law enforcement agencies/courts, management of legal disputes/claims: 

We process this information:

• When you have given us your consent. You have the right to withdraw your consent at any time; 
• For the proper execution of the agreement between you and Randstad;
• To comply with a legal obligation;
• On the basis of a legitimate interest after carefully assessing and balancing interests. 

When you visit our website or a Randstad app, we collect some information related to your device, your browser and to the way you navigate our content. We may use cookies to collect this personal data.  

Cookies are small text files that are saved on your device when you visit our website. Cookies enable the website to remember your actions and preferences (for example, your choice of language) and recognize you when you return, so that we may analyze trends, determine your areas of interest and  administer our website in order to speed up the navigation process and to make your site experience more efficient.

When you visit our website, we gather information that relates to your device, your browser and to the way you navigate our website content, such as:

• the Internet Protocol (IP) address of your device
• the IP address of your Internet Service Provider
• device screen resolution
• device type (unique device identifiers)
• browser and operating system versions
• geographic location (country only)
• preferred language used to display
• the date and time of access to the website
• the internet address from which you were directly linked through to our website
• the control system that you use
• the parts of the website that you visit
• the pages of the website that you have visited and the information that you viewed
• the hyperlinks you have clicked
• the material that you send to or download from our website

If you choose to download our reports or white papers; or to subscribe to our newsletter news, events and alerts; or submit an inquiry we may ask you to fill out a form with information such as your name, e-mail address, job title and company. From the moment you engage in one of the aforementioned actions, we will be able to relate the information listed above about your device, your browser and to the way you navigate our website content directly to you.

candidates

We collect and process your personal data:  

• To provide and manage the services that you requested by registering at Randstad, i.e. to find suitable jobs or assignments. Thereby, we assess your suitability and availability in connection with placement in permanent or fixed-term jobs or an assignment, in which case test results, reference checks etc. may also be used. 
• To conduct a pre-employment screening where this is necessary for the job or assignment you have applied for.
• Contract and maintain an employment or personnel/placement relationship with you and perform the relevant administration for this purpose incl. legal advice from employer associations.
• Promote your personal development and employability, including training, education and tests.
• For management purposes including management information, organizing internal compliance and control, business security, occupational health & safety, performing audits and data analysis and general auditing. 
• Quality objectives such as certification. 
• Apply for subsidies, premium discounts etc.
• If we have contracted an employee or staffing/placement relationship with you, for compliance with laws and regulations, including but not limited to identification, labor law, fiscal and social insurance law, control of fraud and national and international sanctions legislation.
• To contact you for newsletters, events, promotions and commercial offers that may be of interest to you, only if you have signed up for it (opt-in).
• Contact you by phone or mail if you have completed one of our campaign forms.

We process this information:

• When you have given us your consent. You have the right to withdraw your consent at any time; 
• For the proper execution of the agreement between you and Randstad;
• To comply with a legal obligation;
• On the basis of a legitimate interest after carefully assessing and balancing interests. 

temporary worker

We collect and process your personal data:  

• To provide and manage the services that you requested by registering at Randstad, i.e. to find suitable jobs or assignments. Thereby, we assess your suitability and availability in connection with placement in permanent or fixed-term jobs or an assignment, in which case test results, reference checks etc. may also be used. 
• To conduct a pre-employment screening where this is necessary for the job or assignment you have applied for.
• Contract and maintain an employment or personnel/placement relationship with you and perform the relevant administration for this purpose incl. legal advice from employer associations.
• Promote your personal development and employability, including training, education and tests.
• For management purposes including management information, organizing internal compliance and control, business security, occupational health & safety, performing audits and data analysis and general auditing. 
• Quality objectives such as certification. 
• Apply for subsidies, premium discounts etc.
• If we have contracted an employee or staffing/placement relationship with you, for compliance with laws and regulations, including but not limited to identification, labor law, fiscal and social insurance law, control of fraud and national and international sanctions legislation.
• To contact you for newsletters, events, promotions and commercial offers that may be of interest to you, only if you have signed up for it (opt-in).
• Contact you by phone or mail if you have completed one of our campaign forms.

We process this information:

• When you have given us your consent. You have the right to withdraw your consent at any time; 
• For the proper execution of the agreement between you and Randstad;
• To comply with a legal obligation;
• On the basis of a legitimate interest after carefully assessing and balancing interests. 

business relation

We collect and process your personal data:  

• To facilitate and develop a current or future business relationship with our current or potential clients and suppliers. 
• To administer and manage the contractual relationship between Randstad and the clients and suppliers.
• To perform market analysis, system tests, business and method development.
• To provide direct marketing and offers from Randstad, solely if you have registered for this (opt-in).
• For management purposes, including management information, organizing internal compliance and control, business security, occupational health & safety, performing audits and data analysis and general auditing. 
• Quality objects, such as certification.
• Apply for subsidies, premium discounts etc. 

We process this information:

• When you have given us your consent. You have the right to withdraw your consent at any time; 
• For the proper execution of the agreement between you and Randstad;
• To comply with a legal obligation;
• On the basis of a legitimate interest after carefully assessing and balancing interests.

our use of innovative HR technologies for talent matching and services

Our ultimate goal is to support people and organizations in realizing their true potential. We believe that the best way to achieve that goal is by combining our passion for people with the power of today’s HR technologies. By HR technologies we mean technologies that help us digitize and enhance a variety of recruitment-related processes. 

As part of the larger recruitment process, HR technologies allow us to connect candidates more quickly to our consultants. This, in turn, allows our consultants to better support candidates in exploring jobs and to deliver the right candidates more quickly to our clients. HR technologies also allow our consultants to find people based not only on the jobs they qualify for but also on the basis of jobs they are interested in. 

Improving the client experience 

HR technologies help us to search through a broader and more diverse set of candidates so that we become even better at finding the best talent with the most relevant skill-set for our clients. Thanks to these technologies our consultants can focus on the tasks that require genuinely human traits that technology cannot emulate: creativity and emotion. 

Web beacons

Our emails may contain a single, campaign-unique "web beacon pixel" to tell us whether our emails are opened and verify any clicks through to links or advertisements within the email. We may use this information for purposes including determining which of our emails are more interesting to users, to query whether users who do not open our emails, wish to continue receiving them and to inform our advertisers in aggregate how many users have clicked on their advertisements. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

Responsible use of HR technologies

Randstad is committed to the ethical and responsible use of innovative HR technologies (you can read our AI principles here). Randstad does not use these technologies as a substitute for humans or human interaction in any part of its processes. Instead, our use of HR technologies is intended to make interactions with clients and candidates more personal, relevant and meaningful.

We strive to involve human beings whenever we make decisions that significantly impact you. If, in exceptional cases, we were to make such decisions based on a fully automated process (ie. without involvement of humans), we will only do so where that is permitted by law and after having notified you.

To ensure all candidates are treated fairly we take steps to avoid bias where we use HR technologies. For example:

• We regularly test the output created by these technologies to identify potential unfair bias.
• We regularly obtain expert advice to continuously improve the way in which we identify and remove bias.
• Both our consultants and our search and match algorithms are thoroughly trained and always work together.

with whom do we share your personal data

We may share your personal data:

• with other entities of the Randstad group of companies. We are part of a multinational group of companies and sometimes we may share personal data with other Randstad groups of companies for the purposes of efficient management of business, compliance with legal and regulatory requirements and to provide our Services to you (include as matching) and to our clients. For an overview of these entities, click here.
• with Randstad clients. Within the scope of our services, including recruitment and provision of temporary work.
• with third parties providing HR-related services to use (e.g. payroll service providers).
• with third party providers of IT-related services (e.g. we use an external provider to support our IT-infrastructure; e.g. an important part of our software and databases sit in a cloud-environment which is operated by a third party service provider).
• with third parties providers of marketing-related services (e.g. we may store your personal data in a cloud-based CRM-application that is hosted and provided by a third party service provider; e.g. when we use a third party service provider to organise an event we may share your personal data with that third party in order to invite you to that event).
• with providers of professional services (e.g. to our auditors, our tax advisors, our legal advisors).
• with banks and insurers (e.g. in order to pay the salaries of our temporary workers we share some of their personal data with our bank).
• with pension funds. 
• with public authorities (e.g. pursuant to applicable law Randstad must disclose personal data to the social security authorities and to tax authorities).
• with law enforcement authorities, courts and regulatory authorities (e.g. as part of a criminal investigation police services may require us to disclose personal data to them).

We may also disclose your personal data to third parties:

• in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or
• if all or a substantial part of our assets are acquired by a third party, in which case the personal data that we hold about you may be one of the transferred assets.

When we share your personal data as described above, such personal data may be transferred both within and outside the European Economic Area (EEA). 

In the event that we transfer your personal data internationally, we will only do so in line with applicable law, and we will require that there is an adequate level of protection for your personal data, and that appropriate security measures are in place.

Your personal data may be transferred from countries located within the EEA to countries located outside of the EEA (such as the United States). In such cases, we will require that the following safeguards are observed:

• The laws of the country to which your personal data is transferred ensure an adequate level of data protection. Click here for the list of non-EEA countries that, according to the European Commission, provide an adequate level of data protection; or
• The transfer is subject to standard data protection clauses approved by the European Commission. More information about those data protection clauses is available here; or
• Any other applicable appropriate safeguards under article 46 of the EU General Data Protection Regulation (2016/679).

For more information about the safeguards that we have implemented to protect your personal data internationally, please contact us at dpo@randstad.dk.

how we will protect your personal data

Randstad has adopted the appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access, disclosure, alteration and destruction. To ensure that personal data is processed in a secure and confidential manner, we use data networks that are protected against hacking by such means as firewalls and password protection according to industry standards. To ensure that we can safeguard the personal data that you provide to us via the Internet, we may use encryption technology when we transfer such personal data to our servers over the Internet. Randstad employees and suppliers are bound by confidentiality agreements and are obliged to comply with Randstad's rules for information and IT security, internal policies concerning the processing of personal data and other internal regulations and guidelines that further regulate the processing of personal data.

your data protection rights

You have the following rights regarding your personal data: 

1. Right to be informed: You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. This is why we are providing you with the information in this notice.

2. Right of access: You have the right to access the personal data we keep about you – this is because we want you to be aware of the personal data we have about you and to enable you to verify whether we process your personal data in accordance with applicable data protection laws and regulations.

3. Right to rectification: If your personal data is inaccurate or incomplete, you have the right to request the rectification of your personal data.

4. Right to erasure: This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your personal data where there is no compelling reason for us to keep it. This is not a general right to erasure, there are exceptions.

5. Right to restrict processing: You have rights to ‘block’ or suppress further use of your personal data in certain circumstances. When processing is restricted, we can still store your personal data, but may not use it further. We keep lists of people who have asked for further use of their personal data to be ‘blocked’ to make sure the restriction is respected in future.

6. Right to data portability: You have the right to obtain and reuse your personal data in a structured, commonly used and machine-readable format in certain circumstances. In addition, where certain conditions apply, you have the right to have such personal data transferred directly to a third party.

7. Right to object to processing: You have the right to object to certain types of processing, in certain circumstances. In particular, the right to object to the processing of your personal data based on our legitimate interests or on public interest grounds; the right to object to processing for direct marketing purposes (including profiling); the right to object to the use of your personal data for scientific or historical research purposes or statistical purposes in certain circumstances.

8. Right to withdraw consent: If our processing of your personal data is based specifically on your consent, you have the right to withdraw that consent at any time. This includes your right to withdraw consent to our use of your personal data in the context of voluntary employee surveys.

9. Right to object to automated decision making: You have the right not to be subject to a decision based solely on automated Processing, including profiling, which produces legal effects for you or similarly significantly affects you. Automated decision making takes place when an electronic system uses personal data to make a decision without human intervention. This is not a general right to object, there are exceptions. For example, we are allowed to use automated decision making where it is necessary to perform a contract with you and appropriate measures are in place to safeguard your rights. For further information, see the section “Innovative HR technologies”.

Making use of your rights 

For candidates, staffing employees and self-employed persons who have a profile registered at MitRandstad you can get access to a large part of the personal data recorded about you. You can change a number of data yourself at any time, for example by making changes to your CV or your account details.

If you wish to access all your processed personal information, then please send a request via www.randstad.dk/dsr.

If you wish to rectify personal data, which you can not change by yourself, or delete your personal data please write an email to dpo@randstad.dk. 

When sending a request for use of your rights, Randstad may retain a log of your request. This is necessary for our legitimate interest to establish, filing or defending legal claims.

We will handle your request with special care to ensure your rights can be exercised effectively. We may ask you for proof of identity to ensure that we are not sharing your personal data with anyone else but yourself!

You must be aware that, in particular cases (for instance, due to legal requirements) we may not be able to make your request effective right away.

In any case, within one month from your request, we will inform you on the actions taken.

You have the right to lodge a complaint with a supervisory data protection authority: https://www.datatilsynet.dk/english/file-a-complaint

changes to this data protection notice

We may update this notice from time to time. You can see the date on which the last change was made below. We advise you to review this notice on a regular basis so that you are aware of any changes. 

This statement was updated on August 28, 2023